Appointments

Calling for an appointment

When  you call us for an appointment you will be given a series of options:

Haydon Bridge:

• Option 1 – order a prescription/speak to the dispensary
• Option 2 – for admin
• Option 3 – for the district nurse
• Please hold for reception

Allendale:

• Please hold for reception
• Or if you need  to order a prescription  please call  01434 688351

Routine appointments

Routine appointments can be pre-booked with the doctor of your choice up to 6 weeks in advance. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem.

Appointments are usually around 10 minutes long. If you think you will need to see a member of medical staff for longer than this please mention this when you request an appointment.

Please tell us as soon as possible if you are unable to make an appointment, so that we have the opportunity to offer it to someone else.

Urgent appointment

Every day there are a number of book-on-day appointments if you need an opinion on a  problem that cannot wait for a routine appointment. If you require an urgent appointment, a GP will call you back to discuss your symptoms. They will then either make you an appointment to be seen or if appropriate, give you advice over the phone. 

Weekend and evening appointments

Weekend and evening appointments are available, click here for further information.

Online appointments

You can now make or cancel appointments online. In order to use this service you will need to register so that you can be given a password. Registration forms and information leaflets explaining the process are available from reception.

You will also need to provide photographic ID (such as passport or driving license).